Fair Processing Notice

Under the definitions in The Data Protection Act 1998 (“the Act”), The Crown Estate is the Data Controller.

Information We May Collect From You

We may collect and process the following data about you:

If you visit one of our dedicated consumer websites or The Crown Estate websites, further information may be collected – please refer to the Privacy Policy available on each website.

We treat all such data as Personal Data for the purposes of the Act.

Where We Store Your Personal Data

The data we collect is stored on information technology systems owned and run by or on behalf of The Crown Estate or on systems run by those businesses processing it on our behalf. All information you provide to us is stored on secure servers. Unfortunately, the transmission of information via the internet is not completely secure and although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted over the Internet to our site; any transmission is at your own risk. Once we have received your information, we will use all necessary procedures and security measures to try to prevent unauthorised access, loss, disclosure or amendment.

How Your Personal Data Will Be Processed

We use information about you in the following ways:

We may give your personal data to third parties where:

We will not share your personal data with a third party for the purposes of direct marketing. 

Your Rights

You have the right to see what data we hold about you. This includes a description of the data being processed, the purposes of processing and any recipients to whom the data is disclosed. To exercise this right, you must make a Subject Access Request in writing to the Data Protection Officer at The Crown Estate, 1 St James’s Market, London SW1Y 4AH, stating the information you require. We do not charge a fee. We may contact you to verify your identity or to clarify the precise information you require before processing your request, and will answer your request within 40 calendar days.

You have the right to ask us not to process your personal data for direct marketing purposes. You will be given an opportunity to exercise your right to prevent processing for direct marketing purposes at the time of collection. However, you can withdraw your consent to receive marketing material at any time by contacting us. 

You have the right to correct your personal data at any time. 

You have the right to prevent any unwarranted processing likely to cause damage or distress. If you feel that this situation has arisen or may arise, please contact us. Please note that this will not include processing where it is necessary to fulfil a contract or where a legal obligation for us to process the information exists.

Transfer of Personal Data Outside the European Economic Area

We will not transfer your personal data out of the European Economic Area.