COVID-19

Welcome back from Ocean Retail Park! Following government advice, most of our stores are now reopen. Please read the information below before you visit.

WHAT STORES ARE OPEN?

The following stores are currently open at Ocean Retail Park:

HEALTH AND SAFETY GUIDANCE 

When visiting, please ensure you follow the latest Government guidelines, we ask that you observe the following measures during your visit:

HEALTH & SAFETY MEASURES 

We want to reassure you that the wellbeing of our staff and visitors is our priority. In line with the latest Government guidance on social distancing, we have adopted the following measures at this site:

FREQUENTLY ASKED QUESTIONS

What are you doing to protect your customers?

The health and wellbeing of our staff and visitors is paramount. We are following government guidance with the introduction of:

Do I need to wear a face covering?

Please remember face coverings are mandatory within shops and supermarkets. You can find more information on the UK government website: https://bit.ly/3jqUvs9

Are your Blue Badge parking bays still available to park in?

Yes, currently there are 20 Blue Badge parking bays still available for use, including:

Are your customer toilets open? 

Ocean Retail Park does not have customer toilets. However, toilets are open within Lidl and M&S Foodhall.

Why are you not taking people’s temperature?

Ocean Retail Park is following current UK government guidance for reopening non-essential stores to ensure the safety of our staff and visitors. Temperature checking is not currently required.

Can I bring my children?

Government guidance recommends shopping alone where possible. However, we understand that this is not always possible with families.

Why are all the shops not open?

As per government guidance, different shops fall into different categories based on the service they provide, and therefore their ability to reopen may be impacted.

Following government approval, it is the stores prerogative when they wish to open.

Why is there a limit to the queue numbers outside certain shops?

This is for the safety of all shoppers, to aid in a safe customer flow throughout the park and retail stores whilst adhering to social/physical distancing guidelines.